154/5000 Customer satisfaction and its impact on customer loyalty in unclassified hosting companies in the town of Huancayo - Peru

Authors

  • Lorenzo Fidel Bernaldo Sabuco

DOI:

https://doi.org/10.47186/visct.v4i1.22

Abstract

376/5000       In the present investigation of applied type and explanatory level, starting from the general objective: to determine the incidence of customer satisfaction on the loyalty of lodging companies in the town of Huancayo, and following the procedures of the scientific method such as deductive inductive. It was concluded that there is a strong relationship between both variables.

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Published

2020-06-27

Issue

Vol. 4 No. 1 (2019): Enero - Junio

Section

ARTICULOS

License

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